Be easy to learn for all buyer users – buyer self
sufficiency and confidence are critical to long term
use and ROI. If it is too complex or takes too long to
learn, most users will resist using it.

Require little or no training for supplier users and be so
easy that suppliers like using it – otherwise, their
willingness to collaborate with you will be affected.

Be easy to navigate - not so cluttered and cumbersome
that most users cannot find the basics; yet contain
functionality for an advanced user.

Be flexible & ready to accommodate your current
process, there by facilitating an organized approach to
strategic sourcing and vendor management; not
dictating the process.

Generate a positive ROI in weeks, not years—if the
solution is easy to use, new users should be able to
start doing productive projects in the first few weeks.